Originally Posted by
robin13
I booked an award "Web Special" one way ticket to LHR from DFW for 7/16/20 back in February. The taxes were only $5.00 but I also paid for MCE which was an extra $112. I have transferred the cruise to October but to tell you the truth I have no idea if that one will be a go or not. At this point I just want to get my 20k miles back and a refund for the $117. I don't want to rebook for October just yet as I want to see what happens in the next couple of months. Would the new policy of not having to pay a change fee to reinstate my miles apply to me as well since this was a "Web Special"?
Web Special or not, the new policy is only for tickets booked after June 1.
There are oodles of other threads and data points covering what to do for existing tickets like this that you want to change or cancel due to the current situation.