Originally Posted by
perkerkeem
I had booked tickets for EWR-DFW for December when united issued the free change waivers for future bookings.
i checked today and the fare for the flight I was on (and ones at slightly different times) were all $100pp cheaper. So I cancelled my ticket, got the flight credit, and went to rebook to get the lower fare + keep some residual value on the voucher.
By getting future flight credit, you keep the fare rules of the original ticket, which mean that United will keep the residual value. You wanted an ETC.
Originally Posted by
perkerkeem
It showed $0 for all the options as expected when I searched flights as my new ticket would be less than the old ticket, but when I got to check out the new ticket price was always $0-20 less than my original ticket instead of the $100pp I was expecting. I tried to buy it as two one ways as well and magically the price of the one way ticket was exactly the price of my original ticket.
am I doing something wrong here? The change options are all basically being artificially repriced to be $10 or so less than my original voucher value when it should be way less.
The online flight change tool has never worked well or priced properly. You have to call. Although, again, per the rules, you actually aren't due an ETC for the difference. You may be able to get an agent to overlook that, though, or to issue an ETC instead of your future flight credit. Regardless, you can't fix this online.