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Thread: Requesting refund for a canceled flight
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Old Apr 15, 2020 | 9:11 pm
  #185  
Stripe
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Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Gold, Hertz Five Star
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Originally Posted by CPMaverick
Can someone point me to the online refund request page?

I had an award booking that had it's flights canceled. I went online, and canceled the booking, expecting a refund. But nothing has happened in 10 days. So I came here and it apepars that I need to request my refund.

Based on this thread I guess I need to request this refund. Since it is just AA miles I don't want to call and tie up phone lines, and I'm not in a rush.

All I can find on the website is a broken link to https://prefunds.aa.com/refunds/
The link isn't broken. However, it only handles refunds for cash tickets. To get miles redeposited to your account you have to call AA. Not a great system but that's how it works.
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