Originally Posted by
sullim4
That is kind of surprising to me. So, if I have a reservation at a hotel that says 'nonrefundable', and the hotel is closed, the chargeback will fail?
I'd completely understand a chargeback rejection if the hotel is open and I am unable to get there and use it. That's on me. But it seems wrong that a hotel can be closed for whatever reason and they have no legal obligation to return our money.
I guess you'd maybe have a more valid claim if you could say you went there, knocked on the door, and they were shut? But if you never had any intention of going then it might be different? My credit card certainly was not very keen on it. With the number of chargebacks they must all be getting, I imagine the barriers are high.