Originally Posted by
palmanfr
But IIRC, you flight was from or to the US correct ? Therefore there is nothing surprising in their reply. (Please correct me if I am wrong on the first part)
No, this specific reservation was TLV-CDG-MAD for April 2020.
I'm still fighting them on another reservation from TLV to ORD booked on KL, I'll let my lawyer do the talking

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I'm happy they refunded me, we were ready to take them to court and claim a substantially larger bill for the legal costs compared to the tickets.