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Old Apr 15, 2020 | 11:50 am
  #20  
toadman
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Join Date: Aug 2000
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Originally Posted by toadman
Been trying for an hour. About every 5-6 minutes. Same automated message to call back later due to high call volume. Supposed to fly out of SFO-ORD-LHR tomorrow morning but return trip canceled. Looking to get the refund and not interested in the voucher. Will keep trying all day until I get through, or maybe I will have to try the java script work around?

Don't think I have ever quoted myself on Flyertalk before, but update to my situation. I just got put in hold at 10:23AM PDT, and was connected to a CSR at 10:48AM PDT. Was able to request a refund and it is in the queue. He said it would probably take at least 15 days, and not to be surprised if it took closer to 21 days due to the high volume of refund requests being processed.
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