Originally Posted by
NeedBAHelperDesperately
I was able to get to the call center, I called 1-877-767-7970 from USA. I'm waiting for the customer service person to put back my avios from my cancelled flights.
Been trying for an hour. About every 5-6 minutes. Same automated message to call back later due to high call volume. Supposed to fly out of SFO-ORD-LHR tomorrow morning but return trip canceled. Looking to get the refund and not interested in the voucher. Will keep trying all day until I get through, or maybe I will have to try the java script work around?