FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old Apr 15, 2020 | 6:16 am
  #471  
PeteM01
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Join Date: May 2017
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Originally Posted by PeteM01
I have a non-refundable flight booked on May 14th (MAN-CDG-SIN), and a return on May 24th. Of course, visiting Singapore is not an option at the moment and likely will not be in May. There are no AF flights to SIN this month and I had assumed that in due course the May schedule would be cancelled as well.

AF have just informed me that AF257 will be operated solely for medical cargo on the 24th and so my return flight is cancelled. Is this likely to mean that AF256 will be operating in May? I can't see any bookable AF flights to SIn beyond 2nd May. I was hoping for either a refundable voucher or a refund via chargeback but this complicates matters somewhat. Any thoughts?
So now, 3 of the 4 flights on my reservation have been cancelled (including AF256/257) but not my final flight from CDG to MAN. There is no option to obtain any sort of refund online but my wife, who is booked on the same flights under a different PNR, has a non-refundable voucher option. I guess that I will give it a couple of days then phone the PSL to sort this out...
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