Originally Posted by
NZ_Flyer
And hopefully credits can be used on combo journeys with partners airlines. For example if you accept a credit for a cancelled NZ flight all the way to LHR and still want to go there, your only option is with a NZ flight to Asia or North America then a Star Alliance flight onwards. Be a bit worthless if you couldn’t use a credit for the same journey.
That apparently is possible. I asked about my credits and was told they can be used for any new itineraries. Not a lot of restrictions as they can re-route you or even change the destination. The only was you cannot change the country of origin due to the currency held on credit.