Hello!

I purchased tickets last year for elderly family members on Copa Airline. The itinerary is for ASU-PTY-LAX for early May. I know Copa suspended operations until April 21. I'd been waiting to see if they had announced anything for May yet. So far, no update from their site. I'm wondering if there's anyone in similar shoes, or if anyone had heard anything about their operation plans for May.

I would prefer to get a refund because I am not comfortable with my family traveling under current circumstances. This may be tricky as I used Chase points on Chase travel portal to buy these tickets. From what friends had told me, Copa had been pushing back and deferring doing refunds on cancelled flights. Copa had been pushing for future travel voucher instead.

Thanks for reading. Stay safe and be well.