Originally Posted by
onlysuites
The ticket rules do state that rebooking would be at the fare the ticket was issued at. If they say its a error fare then I guess they should offer a refund.
Reading through LELOCH21 fare rules on ITA Matrix I found this in Category 31 (Voluntary Changes):
FOR TICKETING ON/BEFORE 31MAY 20/FOR TRAVEL ON/BEFORE
31OCT 20
ANYTIME WITHIN TKT VALIDITY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN
BY THOSE OF WY INTERNATIONAL FARES
2 CHANGES PERMITTED - NO CHARGE OR HIGHEST FEE OF ALL
CHANGED FARE COMPONENTS AND
REPRICE
A. BEFORE JOURNEY DEPARTURE USE FARES IN EFFECT
TODAY
B. AFTER JOURNEY DEPARTURE USE HISTORICAL FARES
BASED ON TRAVEL COMMENCEMENT
PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
MUST BE DOMESTIC
2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT
4. WY FARES ARE USED
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS
TKT
6. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF
TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT
CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO
DEPARTURE OF FARE COMPONENT
WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN
ADD-COLLECT
ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW
ENDORSEMENTS.
Does this not mean that any changes before departure will make a fare difference payable? Never delved into one of these before so apologies if I've misunderstood.
This section under Category 16 (Penalties) confirms the change fee waiver:
COMMERCIAL PROCEDURE ON WAIVERS FOR COVID-19
2 DATE CHANGE FREE ALLOWED FOR BELOW PERIOD -
SALES PERIOD TILL 31MAY 2020
TRAVEL PERIOD TILL 31OCT 2020
Thank you OP for the deal, booked for mid September and will be keeping everything crossed for the next few months for all of us that have booked!