That is a genuine service, BA177 to JFK, it's a 777 so it wouldn't be your preferred aircraft anyway. That may be visible if you click the down arrow on the right. The Travel Agent reference is kind-of correct, Qantas is just picking up the extra coupon from Amadeus and it shows on their system as an agency booking. The whole thing is done to keep it current in Amadeus to allow rebooking, it's just a means to an end.