Originally Posted by
hkcj
I'm looking at a trip later this year: NYC-CHC-HKG-NYC. When I search for just NYC-CHC-NYC, every flight I want is available, connecting through Hong Kong. When I look to separate the CHC-HKG and HKG-NYC legs, though (so that I can book a later HKG-NYC flight), the CHC-HKG flight is now showing as waitlist only.
If I call will they be able to book the CHC-HKG flight, given that it's clearly available if booked as part of a connection?
Classic Married Segment Control (MSC) problem. Availability is different depending on whether you have a connection or not (and where you are connecting to/from). In short, no, you will not get availability by calling in this case.