Originally Posted by
megaloman
File for chargeback. Had the same with Opodo - no way to contact them, so disputed transaction through Amex, a few days later got my money back.
Tried to raise a dispute with my credit card company (Standard Chartered) and they refused to do so.. For Emirates not wanting to refund a cancelled fare, things must be going bad for them.
I booked a separate SIN-PEN-SIN in Y (normal fare) for another trip. They cancelled the route and my flights, and now they're charging me $50 for a "refund fee". Really poor show of an airline.