Originally Posted by cas_de

I got hit with a schedule change. Original itin (in early May):



...making this an impossible connection. I have not accepted the change online yet. Due to the schedule reductions no same day itin is apparently available. Does this situation qualify for a refund to the original form of payment or just a credit for future travel?
To make things more complicated, I am based in Europe and I can't meet the entry and quarantine regulations anyways (and it doesn't make sense embark on this trip anyways). Would this help getting a refund approved?

Is there any way to get this sorted from Europe without calling in?

TIA,
cas_de