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Thread: Refunds on Flights Cancelled by Alaska
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Old Apr 12, 2020 | 6:05 am
  #80  
cas_de
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15 Years on Site
 
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
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Posts: 1,731
I got hit with a schedule change. Original itin (in early May):

Original Schedule

Alaska 64
Juneau (JNU) 1:45 pm Seattle (SEA) 8:35 pm
Alaska 1798
Seattle (SEA) 9:15 pm Los Angeles, CA (LAX) 11:59 pm

New Schedule

Alaska 64
Juneau (JNU) 1:50 pm Seattle (SEA) 8:50 pm
Alaska 424
Seattle (SEA) 8:55 pm Los Angeles, CA (LAX) 11:40 pm
...making this an impossible connection. I have not accepted the change online yet. Due to the schedule reductions no same day itin is apparently available. Does this situation qualify for a refund to the original form of payment or just a credit for future travel?
To make things more complicated, I am based in Europe and I can't meet the entry and quarantine regulations anyways (and it doesn't make sense embark on this trip anyways). Would this help getting a refund approved?

Is there any way to get this sorted from Europe without calling in?

TIA,
cas_de
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