FlyerTalk Forums - View Single Post - US DOT rule applicability
Thread: US DOT rule applicability
View Single Post
Old Apr 11, 2020 | 9:10 pm
  #56  
garykung
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,807
Originally Posted by Often1
The letter was sent to the designated DOT contact for every US carrier and every non-US carrier serving the US. That is not the kind of correspondence which gets ignored.
Also, once your complaint has been received and reviewed by a DOT staff, the DOT will send you a semi-personalized form email to acknowledge your complaint.
garykung is offline  
Reply