Originally Posted by
Anonba
i have no evidence to suggest these wont be requoted as hotline bookings still just like when we normally change hotline tickets in the contact centre.
we can change hotline bookings but can't price any hotlines the sysyem doesn't recognise the hotline discount so we can't price them never have been able to
changes are different as it's just standard fare rules that dictate the change prices even on hotlines