Originally Posted by
Atlantic 101
Hello all,
Does anyone have any experience with the following...
I booked a flight recently through BA hotline (Staff discounted commercial tickets for those that may not know), and I opted for the voucher. I now know where I want to go and when.
It has however just dawned on me that when I call to rebook they wont quote me the hotline price, but the standard one, I assume.
Has anyone had this experience? Will they book me the hotline fare over the phone?
Any info appreciated. Thanks
Oh and a side note, BA don't seem to send any conformation of your voucher. I only know mine has been processed because I asked when I was calling about a refund for a different flight I asked the agent to check. She said its done and I just need to quote my original booking ref when rebooking. If you have the flight in Check My Trip you will notice a random flight to a random place with the reference VOUCHER, or at least I did. This might be useful info for someone.
nope hotline aren't available over the phone only online, and yep the voucher can be only used over the phone, so quite a lot of us with bookings made via hotline hoping for cancellations rather than having to take voucher as won't be as good value if we have the voucher but need to use general commercial price rather than our hotline price
I do know the possibility of using vouchers in general online is being looked at so hold fire as if that happens then I'd imagine they would be useable on hotlines but not expecting anything to happen soon