Originally Posted by
eigenvector
For what it's worth, I think AC pulled a brilliant move by sending out the "confirm your travel plans" emails - they got a huge number of people to cancel voluntarily and likely exclude themselves from benefiting in any future regulatory action on involuntary cancellations. I bet the US3 wish they had thought of that before April 3.
To be fair and accurate, both AA and DL are refunding as per their respective policies prior to COVID-19 (schedule change of 60 minutes and 90 minutes respectively). They never played games like UA.
AA has issued new notice that for tickets issued on/after April 8 2020, schedule change needs to be >4 hours. Tickets issued prior to April 8 are still eligible for refund on changes > 60 minutes. None of this retroactive change UA put in place.