Originally Posted by
marcelduchamp
Hi alanw,
were you downgraded from Oro (Gold) to Base? This past year’s the first time I’ve not fulfilled the requirements - in fact, I barely accrued 15 Elite points in 2019/2020 - and was downgraded from Oro (OW Sapphire) to Plata (OW Ruby). Do they normally do soft landings or did they make some sort of exception because of the lockdowns worldwide?
A couple of years ago i had Oro, but i ended up crediting only a single flight to Iberia the following year. They moved me down to Plata, so i think soft landings is an undocumented policy of theirs.