Originally Posted by
kyushuman
If you can't make the changes online, WAIT UNTIL YOU FLY THE FIRST SEGMENT and then you'll likely be able to change it.
If too many people call before they fly the first segment, FYI I do have the experience of an airline blocking ALL changes even if the original fare rules allowed them-- it became, "Fly it as originally ticketed or cancel it."
That's why so many of us are asking for people to have patience.
Totally agree with this approach - this is why I too for mine, if I am not satisfied with what I can do online, just wait to do it until the first segment is flown (i understand that this can influence or impact you other bookings, but for such a price and COS, please don't ask for agents to move heaven and earth or use the HUCA method until you get what you want).
If you need/want to do planning around the trip based on possible changes, it'll still be cheaper to book flexible rates or use miles/points to book your air tickets or wait and book after flying the first segment and changes can be done.
Cheers!