FlyerTalk Forums - View Single Post - Citi retention offers (2018 - 2021)
View Single Post
Old Apr 9, 2020 | 11:44 am
  #1044  
akr1970akr
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
Originally Posted by GundamWing01
anyone here in a situation like me where youre offered nothing for years? prestige, premier, AA exec, ATTAM etc. all nothing. last offer was back in 2017. i dont get it. so many DPs here. its already hard enough getting an agent to check for retention dept transfer eligibility, but when they check, im not eligible to be transferred. its so crazy that im locked out for some reason. spend is very minimal, but wondering if anyone else has experienced this.
i would just close the cards and start over with them. sometimes the algorithims treat new customers better than existing ones. you're paying them a real amount of annual fees with that lineup, so cut some costs, and see what happens.
akr1970akr is offline