Originally Posted by GagaPilot

I too noticed tonight that a trip I cancelled on 3/29, for travel in late April, is now showing as an e-credit despite a refund request being filed. I'm guessing the system is just auto-creating e-credits until someone reviews/approves the refund request? I know in fact this particular reservation is eligible for a refund due to schedule change and flight cancellation. I'm only about halfway through the quoted 7-21 business day timeframe for a refund to post.