FlyerTalk Forums - View Single Post - Eurowings flight change - refund rights?
View Single Post
Old Apr 8, 2020 | 3:53 pm
  #9  
Magic01273
30 Countries Visited2M10 Years on Site
 
Join Date: Jun 2011
Programs: BAEC Gold, HHonors Gold, Marriot Bonvoy Gold, MeliaRewards Gold, Radisson Gold
Posts: 818
Thanks for the replies. To be honest, I'll give them a single chance to respond favourably. And if their response tries to tell me they won't refund me my money, then I'll just ask my credit card company to start a chargeback. From my perspective a flight cancellation and and an offer only to book me on a different flight to a different airport would constitute a contractual failure to deliver the service I paid for so I'm fairly certain I can get my money back via that route.

But still, I'd consider it outrageous behaviour if they were to actively try to prevent me getting my money back. To be honest its already pretty atrocious to communicate a flight cancellation and a re-booking to a different airport as a "Flight Schedule Change" and provide absolutely no offer of refund or cancellation, in line with my rights.
Magic01273 is offline