Originally Posted by RichardMEL
b) awards must be on the most direct routing between two city pairs you want, so for example, you shouldn't be allowed to do NYC-LAX-LHR, but you could go NYC-FRA-LHR since in transits a Star hub in an permissible routing between NYC and LHR.
Bumping up this old thread with a question. How do you determine premissible routing?
I am trying to burn my US miles and at one point was trying to do DFW-ORD-LHR(stopover)-CDG(final destination)-PHL-DFW. 1st agent said ok but was not prepared to book then, and subsequent agents have said that LHR is not in the routing. UA does not blink if I want to book this as an award, so I do not understand what US's issue is.
Currently, looking at DFW-ORD-LHR(stopover)-VIE(final destination)-IAD-DFW, but am assuming that I will be told the same thing by US.
BillJ