Not rec'd any money back yet directly from LATAM - I had called LATAM recently and they confirmed the refund would be processed with 10 BDs. I had also done a charge back on my AMEX before and the money was credited, now waiting for AMEX to transfer to my bank account, so not really expecting any refund from LATAM as the charge back was successful.

I did receive an email from LATAM yesterday with "vouchers" for the value of the ticket... which must have been sent automatically. Hopefully this does not affect my charge back/refund.