Originally Posted by
crfgon
Airlines have been eroding any consumer friendly attributes about traveling. [...] Is now the time to demand a Passenger Bill of Rights? And an overhaul to the frequent flyer programs to go back to the mileage-based model? I believe this would go a long way towards expanding a loyal post-COVID consumer base, which would increase cash flow.
In short: No.
The time to be "making demands"?? ...? I'm sure airlines all over are bleeding money because of this whole ordeal and we'll all be thrilled (airline and customer) to weather the storm and get back to traveling again. Airlines will be happy to survive this at all. Earlier today Lufthansa had to finally axe Germanwings because of it.
As far as increasing cash flow - there are entire business units within each airline that all day, every day, try to maximize their revenue and cash flow, reduce expenditure, etc. That's
why there are things like Basic Economy, why flight loads have been maximized, etc.
If you want more legroom or fewer restrictions from BE, etc. - you have the ability to do so with your wallet. Simple. The choice is yours.
Now is the time to be realistic and a pragmatist.