Originally Posted by
Colin
above option is now available when I click cancel on my reservation at United.com. this seems an easy way to achieve my goal by first getting the full value of the original non-ref D fare into an ETC. once I have an ETC, then self-service bookings should be easy peasy, including any residual funds remaining in an ETC for further easy self-service handling.
am i missing anything?
No; if you're given that option, it should behave like you want. I wasn't sure if they were offering ETCs for voluntary cancellations or not.