Originally Posted by
Colin
Given the new UA change fee waiver for all 2020 flights changed prior to May 1st,
Those scheduled for travel before 31 May 2020 now. If booked prior to 3 March 2020
Apologies, I now see the new waiver you are referring, "Between Now and April 30, All Change Fees Waived for Travel Through End of Year" --- things are changing every minute
Originally Posted by
Colin
.. when attempting to make a change self-service at United.com, I see the following:
1. Original fare class was D non-ref and no matter route, the new itinerary is pricing only in D class or above, or in full Y.
2. No residual value is offered, no matter the routing.
In summary, I’d like to take my $800 non-ref D fare ticket and change it to a $500 P fare on a new routing while getting the $300 residual in an electronic voucher. Possible?
Yes but the online change tool is flaky, has been flaky and probably will continue to be flaky.
So when it does not work, you need to call.