Originally Posted by
spartacus
It's no surprise that AA is mentioned often, because they are the most resistant to cash refunds. The advice "to ensure that they comply is to use the term “original form of payment” in your request. E.g. “American has canceled my flight, and I’d like to have the ticket refunded to the original form of payment.”
AA handles refunds well and is not "most resistant" to cash refunds. If one's flight is eligible for a refund, AA refunds it.