FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Apr 7, 2020, 2:02 am
  #1365  
Gatwick Alan
 
Join Date: Aug 2004
Location: Brighton England
Programs: AA Plat, various hotels
Posts: 1,220
I booked 2 return flights to PHX departing Oct 7th on the BA website, but flying on AA195. I checked the booking on the AA website and it shows the flight is running and that i am booked on it. October 7th is the first day that the PHX flight has been reinstated.
BA have sent me an email stating the flight is cancelled.
I phoned BA and they have stated that the flight is cancelled, they also confirmed that the afternoon flight BA289 is running. I asked that if necessary could i be moved onto that, but they have said i would have to ring AA, even though i made the booking on their website.
I appreciate this is months away and am going to sit on it for a while to see how things shake out, but if i do need to call, who should i ring AA or BA?
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