FlyerTalk Forums - View Single Post - How long for refunds to be processed
View Single Post
Old Apr 6, 2020 | 1:09 pm
  #313  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,879
Originally Posted by Benedmonds
Just received my e-voucher for a cancelled flight on March 24th. I tried to put it into the BA site to confirm the amount as there is nothing detailed in the email, and I don't want to bother the call centre but it gives me an xxx-xx pre-filled format which my voucher code doesn't fit. Is there a best way to do it? Only curious to confirm it was the same as it was a cash fare reduced with Avios, then I got a POUG offer which I took.
More details in the main Rebooking thread, but basically you have to call up to rebook. You can't do it online. Also in the wiki of the main thread is a step by step guide to find out how much the voucher is but in short check the original booking email, it's the same value.

Last edited by corporate-wage-slave; Apr 6, 2020 at 1:14 pm
corporate-wage-slave is online now