On March 18 I contacted BA to get my Avios award booking refunded due to disrupted travel schedule. The agent confirmed and initiated the refund process for both Avios and tax portion of the ticket. No cancelation fees would be charged on the booking due to it being an involuntary cancelation.
As of today, April 6, close to 3 weeks later the taxes has yet to be refunded to my CC. Have called back twice already, and first they said it could take up to 2 weeks. Called again today and they said there is no estimate at all.
Sent a PM to BArefundhelper, would appreciate if you could look into my case and see why it is taking so long?