Originally Posted by
swiftaw
I have a rather simple (I hope) question. I've never actually cancelled a flight before, so not sure how the re-using the credit from the cancelled flight works. Can I use the credit from the cancelled flight to purchase multiple new itineraries, or does it have to be used in one go? ...
Initially, the canceled ticket credit can only be used by the original passenger. If the credit exceeds the cost of the new flight, then that "residual" is converted to an ETC, which then can be used for additional flights for any traveler. This can continue until the entire amount is used.
There is one caveat -- Flights purchased since March 3 have no residual, so those flights can only be changed but no ETC will be generated if the new flight is cheaper. You should be fine if the cancelled flight was purchased prior to March 3.
Originally Posted by
swiftaw
...Conversely, if I have multiple cancelled itineraries, can I combine their credits to purchase a single new itinerary?
No & Yes, as future flight recredit no -- just one. If converted to ETCs, yes.
UA is hinting the present canceled / future flight credits will be convertible to ETCs at some point without purchasing a replacement flight.
In
Refunds
If you've previously canceled your trip, you'll soon be able to convert your unused ticket into a travel certificate for more flexibility. Check back soon.