Originally Posted by
jsloan
So, DL panicked, and therefore UA isn't "smart"?
I don't think DL panicked. This pandemic is like WW3. I don't think there is any dispute that 2020 is done for airline travel.
It is an unprecedented crisis. DL has created lot of goodwill and assurance to SM members at a difficult time. In that sense DL is smart.
Perception is important. You know that's called PR.