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Old Apr 5, 2020 | 9:10 am
  #132  
Stripe
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Gold, Hertz Five Star
Posts: 7,495
As expected my KRK trip in May became simply a one way trip to ORD after the overnight schedule changes. The AA refund page showed all segments eligible for refund. It initially offered a mailed voucher for the full amount, expiring in a year. When I clicked on "see other refund options" a box popped up offering a 120% voucher. I was tempted as it would have meant an extra ~400 dollars but I said no thanks and the refund proceeded as normal, with a note that the refund would be posted to my original form of payment within 7 days. It was interesting that the 120% offer is made only after you decline the original voucher offer.
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