Originally Posted by
YYCCL3
I called in this morning to inquire about changing both of my reservations - called DL in the US and KLM in NL - neither of them could make a date change to the outbound without repricing at current fares. Got someone on the line within 1 minute at both contact centers and both were very pleasant.
It's an obvious web bug that people including my friend (but not me yet...) can make changes to the first fare component and keep the same fare which is no longer available, this contradicts the industry rules (IATA resolution 017f) and individual airline rules. I am happy that bug exists though!