Originally Posted by
ItsWowStyle
The whole Covid19 situation has no impact on KLM's free cancelation within 24hours policy. KLM not giving cash only applies for regular cancelations, not for the 24hour cancelation service they've been offering for years. You can expect the refund to take 2 to 8 weeks because of the current circumstances.
Sorry I wasn't referencing the 24H cancel, just discussing cancellations for tickets purchased weeks ago. What I meant was that KLM might be allowing even more changes than normal at this time, as long as you're not asking for cash back. The person above asked about changing his dates vs. getting money back.