If you booked flights to/from USA then you may wish to know that the DOT ruled yesterday that the airlines MUST refund the cost of the ticket due to COVID 19 cancellations. The ruling explicitly included non-refundable tickets.

See https://www.bloomberg.com/news/artic...celed-by-virus

In particular with respect to Air New Zealand "The directive applies to domestic and foreign airlines for flights to, within, or from the U.S. People are also protected when an airline "
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