Originally Posted by
mikesaidyes
You're overthinking this. They will allow you to refund. You have a restriction that is affecting your flight. That's it. It's very simple. Korean Air doesn't give vouchers. It's either refund or change the date.
You can only refund it through the channel which you booked it.
As a reference:
I am an American living in Korea. The US has no ban on Korea yet. There is no "self quarantine or anything like that in America as of now. In Korea, they require all incoming residents to quarantine at home. Technically, this means I am allowed in both countries. HOWEVER they gave me a full refund. You are absolutely 100% banned from entering the Philippines, of course they'll give you a refund.
I booked directly at the KE website for a LHR-MNL via ICN ticket. Checking Philippines at the KE webpage (
https://www.koreanair.com/global/en/...SA_detail.html) only states Cebu entry restriction. Will KE follow the IATA website (
https://www.iatatravelcentre.com/int...1580226297.htm) which says Philippines has banned people under the visa waiver agreements? This would have been me as a UK citizen going as tourist for 9 days. I guess the only way is to telephone KE on Monday and find out what they say, but I am not hopeful after my LH, KL and FD issues.