Originally Posted by
hugolover
Jens,
Can you please clarify the rules of rebooking for cancelled flights without there been a fare difference? Specifically; when cancelled flights can be rebooked for without incurring a fare difference when seats are available in the same compartment.
There is much confusion regarding when cancelled flights can be rebooked to, especially when many routes are cancelled for months by LH.
Thanks,
Hello hugolover,
I understand your confusion. There are indeed several scenarios which can apply in this case, depending on when the flight disruption takes place, the operating carrier and ticket issuer, among others. While I'm unable to provide you with an exact list, I recommend visiting our website to find out more about passenger rights. On
this link you will also find a list of the frequently asked questions about flight disruptions, rebookings, and more.
Kind regards,
Heloisa