Originally Posted by
Marx
The number to call for older Chase disputes (which you can't dispute online) is 888-489-8452. Hold times are extremely long and you might be disconnected (I was twice).
For what it's worth, the day after I went through all the trouble of opening the dispute, United refunded. me. I know it had nothing to do with the dispute and was a coincidence. The refund had taken about 10 days from the date of request.
Thank you. I wish I had seen this before I filed online. I sent an email to Chase (through the online portal) about my CC account, and indicated I was filing within 120 days of the service not being provided.
So will give it a week to see if/when:
1. United refunds my ticket since I disputed the first rejection;
2. Chase responds to my e-mail