Originally Posted by
Reetmafreen
mine was a LAX-LHR-LAX that got turned into. LAX-DFW-LHR-DFW-LAX. I needed to call in to cancel as I had a miles upgrade applied in both directions. I will be at 10 days tomorrow with prefunds still showing as “pending review”.
Mine was also LAX-LHR-LAX, mid-April, two pax, using SWUs to upgrade. Same change of flights. I telephoned EP desk to cancel on March 24. The refund appeared on my credit card April 1, and the SWUs were returned to my account.