FlyerTalk Forums - View Single Post - AC refunds on cancelled penalty-refundable tickets

Apr 2, 2020, 7:37 am

#2

ABG

Join Date: Mar 2004

Location: Canada

Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA

Posts: 4,737

There is no change in policy.... if you voluntary cancel your trip you can refund, minus the penalty
this is already discussed in main thread about COVID IRROPS
The new policy is for involuntary cancels (from 18 March schd change notifications) that the penalty still applies and is not waived without some other rule superseding that (EC261 for example)

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