OK guys, what do I do now?
I can see their perspective, tihs is not their fault, like equipment failure.
this is air Tahiti Nui
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O/ref : TN2003310018Ia orana Mister ENTE,
We are following up on your request regarding your flight from LOS ANGELES to PARIS and return, on behalf of Air Tahiti Nui we present you our sincere apologies for the inconveniences encountered.
In the face of the evolution of the situation to COVID-19 many countries have put in place restrictions of entry to the territory, for this reason we were forced to modify our flight program.
We regret to inform you that your ticket is non refundable , you have the possibility to post-pone your travel for free of charge from 1st MAY 2020 to 31 march 2021.
Feel free to contact our reservation department at business hours monday to friday 7am to 5.30pm - 1 877 824 4846.
We hope you will understand the nature of this exceptional situation.
Sincerely Yours.