Originally Posted by gambda

I found this in the weekend when sifting through their FAQs on their website.




I got the email stating my flight from PER- AKL in late April has been cancelled and they are now processing an automatic credit but fare difference will still apply. So in what circumstances does the above apply ??
If people still want to travel and change their travel date to say October so going by the above they should be able to rebook without any fees or fare difference ?

I tried to change a future TT booking in June online which has not been cancelled yet and it quoted me a fare difference of approx $200 OW.

Also, I had a multi stop itinerary with one un-flown segment which was my outbound to PER which disappeared from my bookings 3 days ago but no email comms about that yet.
Curious how they will process a credit for that segment ?