I can only confirm that the refunds they owe me are delayed: it's the 10th day that I am waiting for refunds of several hotel stays booked on Orbitz and Expedia (under normal circumstances, the money would be in my account the next day). To give them some credit, their website explicitly states that Due to the unprecedented volume of travel disruptions, refunds may take up to 30 days to process. My only hope is that this is just a delay, not a prelude to bankruptcy.