FlyerTalk Forums - View Single Post - Oneworld flight cancelled during trip no refund.

Mar 31, 2020, 12:34 pm

#3

ernestnywang

Join Date: Sep 2005

Location: TPE / HSZ

Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National

Posts: 6,437

Quote:

Originally Posted by george.steel

Advice please. We were doing a Oneworld RTW with AA through a travel agent. and still had three weeks to go when we were told flights to Hong Kong from Tokyo were cancelled. our final stop was Vietnam however we were advised to fly home as Vietnam was closed. we paid extra to fly with BA to LHR and on to EDi.
The travel agent says that we will not get anything back even although we had two long haul flights less than what we paid, all flights were business class
Many Thanks

If flights were cancelled AND no suitable recommendation is made, you should be eligible for prorated refund based on distance ticketed and distance travelled. Since you are on an AA-001 ticket and HKG/TYO are involved, https://saleslink.aa.com/en-us/blog/...le-change.html should help you. It specifically says "Refund: Allowed when flight has been cancelled."

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