FlyerTalk Forums - View Single Post - Flight refund options [Consolidated thread]
Old Mar 31, 2020 | 7:07 am
  #93  
TravelinSperry
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DOT rules require a refund:

"Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to be rebooked on a new flight on that airline."

If they are not doing it send a complaint to the DOT.
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